Use this page as a quick reference before you drive up the mountains. If your question is not listed, email or phone using the details on Contact.
Where do I park?
Outdoor parking is complimentary for patrons and registered guests. Arrive from the highway slowly, indicate early, and watch for pedestrians near the beer garden. If you tow a trailer, call first so staff can suggest the least tight angle on busy nights.
Check-in and luggage
Bring photo ID that matches the booking name. If you expect to arrive after dinner service ends, confirm late arrival steps when you reserve. Luggage can wait behind reception if you want to walk before your room is ready.
Noise, music, and closing times
Hotel hours change on public holidays or during private events. The bistro and bar post last kitchen orders near closing. Respect quiet corridors after midnight so families with early walks can sleep.
Need a room or a table?
Accommodation categories and in-room features are listed under Accommodation. For dining, see The Grand View Bistro and mention dietary needs when you book.
Pets, smoking, and accessibility
Ask about pet policy before you travel, because hotel rules can change with room type and season. Smoking is limited to signed outdoor areas. If you need step-free access or a ground-floor room, mention it at booking so reception can assign the closest match. Walkers may also want to read local track notes before they pack boots. For weddings or private parties, open the functions page and outline your date, guest count, and meal style in the first email.